Your Pathway to a Global Career in Tech: Salesforce Administrator Course
Want To Re-skill?
Through a partnership with Blind Institute of Technology (BIT), Lighthouse of Broward is proud to offer access to BIT’s Salesforce Administration course. BIT is dedicated to helping professionals with disabilities re-skill into the corporate tech sector. As a global nonprofit workforce development organization, BIT redefines what's possible for professionals with disabilities by providing fully accessible, world-class Salesforce training.
- No prior database experience required
- No travel needed – Completely remote online instruction
If you have the aptitude, grit, and determination to change your life, LHOB and the BIT Academy® can provide the path forward to professional certifications and real jobs in one of today's fastest-growing tech roles: Salesforce Administration.
What is Salesforce?
Salesforce is the world's leading cloud-based platform for Customer Relationship Management (CRM). It helps companies manage all their customer interactions, sales leads, marketing, and service in a single place. Built on the principle of providing an accessible digital enterprise platform, it is used by businesses globally to connect with customers, partners, and potential clients.
Salesforce Accessibility: Built for Everyone
Salesforce is designed to be the world's most accessible digital enterprise platform, ensuring that technology serves all users, including those with disabilities and that use a screen reader.
- Screen Reader Compatibility: The platform is engineered to work seamlessly with leading screen readers (such as JAWS, NVDA, and VoiceOver), allowing blind and visually impaired professionals to navigate, manage data, and perform complex administrative tasks effectively.
- Keyboard Navigation: Features are designed to be operable via keyboard to support users who rely on keyboard navigation.
- Assistive Technology Integration: The platform's commitment to accessibility means it integrates with various assistive technologies, empowering professionals with different needs to thrive in a tech-centric career.
What Does a Salesforce Certified Platform Administrator Do?
A Salesforce Certified Platform Administrator (Salesforce Administrator) is a specialist who manages, configures, and maintains a company's Salesforce platform to ensure it meets the organization's business needs. An admin is critical to the successful adoption and maintenance of the Salesforce platform within any organization. Core responsibilities include:
- User Management: Setting up new users, managing access permissions, and ensuring data security.
- Configuration: Configuring the platform to align with business processes and user requirements.
- Data Management: Importing data, performing data quality checks, and maintaining data integrity.
- Automation: Designing and building automated solutions to streamline business processes.
- Support: Providing technical support to users and troubleshooting issues with the platform.
Course Duration
- Intro to Salesforce (ITS): Your journey begins with this self-paced, introductory course designed to build a strong foundation and make you eligible for the live program. For dedicated individuals, it typically takes about 3-4 weeks to complete.
- Salesforce Administrator Program (17 Weeks): Once ITS is complete, you can apply for this intensive, performance-based course. It combines live instruction, social learning, and a work-like environment to help you master certification exam topics. Graduates are fully prepared to sit for the Salesforce Platform Administrator exam.
General Requirements & Prerequisites
Here are the general requirements for enrollment. Every student in the BIT Academy should display the following:
- Communication Skills: Strong written and verbal communication, including a high level of proficiency in both written and spoken English.
- Logical and Analytical Thinking: Demonstrate the ability to apply logical reasoning to analyze problems, break down complex challenges into manageable steps, and develop effective solutions. This includes being able to troubleshoot technical barriers and adapt to unexpected conflicts.
- Time Commitment: Successful students typically dedicate 20-30 total hours per week, which includes both live instruction and independent study time, to fully engage with the material and successfully complete the program.
- Problem-Solving: Be able to problem solve and troubleshoot when conflicts, barriers, and challenges arise.
- Assistive Technology Proficiency: The ability to use your assistive technology of choice within a professional setting.
For more information, including how to apply, please fill out this contact form or contact your LHOB case manager.